Saak Remit is the trading name of A TO Z 4U LTD (Company No. 06268069), authorised by the Financial Conduct Authority (FRN 570837). We take complaints seriously and aim to resolve them fairly and promptly.
How to complain
Email support@saakremit.com or write to us at New Broad Street House, 35 New Broad Street, London EC2M 1NH. Please include your full name, contact details, a clear description of the issue, and any reference numbers for the transfer or account involved.
You can also use our contact form.
What happens next
- We will acknowledge your complaint promptly and investigate the issues raised.
- We aim to provide a final response within eight weeks of receiving your complaint.
- If we need more time, we will explain why and tell you when you can expect our response.
Financial Ombudsman Service
If you are not satisfied with our final response, or if eight weeks have passed without one, you may be able to refer your complaint to the Financial Ombudsman Service (FOS). The FOS is free for consumers.
Financial Ombudsman Service, Exchange Tower, London E14 9SR. Website: financial-ombudsman.org.uk.
Contact for complaints
- support@saakremit.com
- +44 787 759 8329
- Saak Remit (A TO Z 4U LTD), New Broad Street House, 35 New Broad Street, London EC2M 1NH